Festival Hydro’s Twitter feed was buzzing this morning with tweets from Stratford’s business owners and residents complaining about a power outage affecting the city’s downtown core.
At 10:31 a.m., 1,335 Festival Hydro customers in downtown Stratford lost power, most of which had their power restored in 40 minutes.
“We’re not exactly sure what caused it, but we know we have a switch gear failure,” said Jeff Graham, Festival Hydro’s vice president of engineering and operations. “There was a fault somewhere in the switch gear that took it down, and our protection systems operated as they should. Once we isolated that we were able to pick up most of the customers out there.”
Graham said there are still between 50 and 60 customers without power, but he estimates Festival Hydro crews should have the faulty switch gear replaced and power restored by about 2:30 p.m.
“We’ve sort of reconfigured the (power) flow by opening and closing some switches, so we’re able to back-feed certain areas. Unfortunately, being a switching cubicle, there are some customers that are radially fed directly from that. To isolate the area so the guys can safely work while it’s de-energized, those customers have to remain without power,” Graham said.
Power was restored to all Festival Hydro customers at 1:44 p.m.
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